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Once you’ve removed all the files you need to, restart your Mac, then empty the trash. If you do see something with this type of search, simply drag the file (and only that file) to the trash.
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If you get no result, you’re free of that specific adware file. Type or copy/paste one of the lines below into the resulting Go to Folder field to see if you have the offending file. In the Finder, you’ll need to go to the Go menu and select Go to Folder, or hit Shift-Command-G. Search for these files and root out any malware. You’ll need to quit Safari or Chrome, then start checking your system for specific files known to be adware. You can do this manually or with a third-party app, as below.
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Cinema-Plus Pro or variations such as Cinema + HD, Cinema + Plus, and Cinema Ploos.Amazon Shopping Assistant by Spigot Inc.Here’s a list of extensions that Apple suggests looking for:
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Click the Uninstall button to the right to get rid of the suspicious extension. In Safari, head into the Preferences, click on the Extensions icon in the top row and then the extension you want to uninstall on the left. Uncheck the “Enabled” checkbox near any extension you don’t recognize, or delete it completely by clicking on the trash can icon to the far right. In Chrome, go to the Settings menu again and click on Extensions. However, there will be if you click anywhere on this window, including the Close gadget in the upper-right corner of the window.Disable or delete Chrome extensions here. It contains an offer for you to purchase a malware cleaning tool.ĭon't be fooled there is nothing wrong with your computer.
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The window displays a list of (fictitious) infections on your computer and indicates that a scan is in progress. Here's one example of an Antivirus 2009 window:
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One of the worst of the pop-up windows is Antivirus 2009, which purports to have detected viruses and malware on your computer while all it really does is infect your computer. Make certain that any site you allow to display pop-ups is a trusted site. If you have blocked pop-ups in your browser and a site attempts to open one, your browser will let you know and give you a chance to allow pop-ups from the site. Legitimate Pop-upsĪn added complication in dealing with pop-ups is that many websites use them not for advertising but for legitimate purposes-for login windows, for example-or to display information you've requested. If you're unsure of which task corresponds to the pop-up, close all the browser tasks in the list. In the Task Manager, click the Applications tab, then select the pop-up window from the list and click the End Task button. Press simultaneously the CTRL, ALT, and DEL keys, and, from the resulting window, click the Task Manager button. If that doesn't work, you need to use the Windows Task Manager to close the pop-up. Right click on the button and select Close. Normally, the button and the pop-up will have the same title. To safely close a pop-up window, locate the button in your Taskbar that corresponds to the pop-up. Even buttons labeled "Cancel" or "Close" or a red-X button in the upper-right corner are dangerous to click doing so could trigger an infection-the opposite of what you'd expect. Specifically, you should never click anywhere in a pop-up window. To protect yourself from serious malware infection, you must be extraordinarily careful about how you close a pop-up window.
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Even if your browser is set to block pop-ups you're still going to get some because no pop-up blocker is perfect. Most are merely annoying but a significant number- such as the "Antivirus 2009" pop-up described below-are designed to infect your computer with spyware that makes your computer unusable. When you browse the web with a Windows computer you're sometimes presented with pop-up windows-and "pop-under" windows that you don't notice until you close your main browser window.